This Privacy Policy, applicable to Softset LTD ('Company,' 'we,' 'us,' or 'our'), outlines the purposes and methods by which we may collect, store, utilize, and/or disclose ('process') your information when you avail yourself of our services ('Services'). This includes instances such as:
• Visiting our website at softsetltd.com;
• Engaging with us through various channels, including but not limited to sales, marketing, or events.
Reviewing this privacy statement is crucial for gaining insights into your privacy rights and options. If you disagree with our policies and procedures, we kindly request that you refrain from using our Services. For any questions or concerns, please reach out to us at [email protected]. Please be aware that the utilization of our services implies automatic agreement with the terms outlined in our Privacy Policy and Terms and Conditions.
1. WHAT INFORMATION DO WE COLLECT?
2. USE OF COOKIES
3. HOW DO WE PROCESS YOUR INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. DO WE COLLECT INFORMATION FROM MINORS?
7. WHAT ARE YOUR PRIVACY RIGHTS?
8. DO WE MAKE UPDATES TO THIS POLICY?
9. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
10. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our Services, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Services and the choices you make. The personal information we collect may include the following:
• name and surname
• email addresses
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
A cookie is a data snippet stored in a web browser by a website and later retrieved by that website. Its primary function is to inform a server whether visitors have returned to a specific site. By holding information, cookies empower a website to showcase personalized settings and tailored content upon users' return.
In addition, cookies manage user preferences and store login or registration details. This ensures that data provided in previous sessions or specified preferences can be easily retrieved when users revisit websites. Importantly, cookies cannot be utilized to disseminate malware or viruses to devices.
The decision to accept or decline cookies rests with the user. While most browsers automatically accept cookies, users have the option to customize their cookie settings. Choosing to "Allow cookies" initially doesn't preclude the possibility of rejecting them later on.
We handle your data to furnish, enhance, and oversee our Services, engage in communication with you, ensure security and prevent fraud, and adhere to legal requirements. Furthermore, we may process your data for other purposes if you provide your consent.
More specifically, the processing of your personal information depends on your interaction with our Services, encompassing:
• Facilitating the delivery of services to the user: We may process your information to furnish you with the requested service.
• Responding to user inquiries/providing support: Your information may be processed to address your inquiries and resolve any potential issues associated with the requested service.
• Safeguarding our Services: Information processing is conducted as part of our efforts to maintain the safety and security of our Services, including activities such as fraud monitoring and prevention.
• Assessing and enhancing our Services, products, marketing, and goals: We may process your information when deeming it necessary to identify usage trends, gauge the effectiveness of promotional campaigns, and assess and improve our Services, products, marketing, and overall objectives.
There could be instances where we may have to disclose your personal information, such as:
• Business Transfers: We might share or transfer your information in relation to, or during discussions about, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
We will retain your personal information only for the duration necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is mandated or allowed by law (such as for tax, accounting, or other legal obligations).
Once we no longer have a legitimate business need to process your personal information, we will either delete or anonymize the data. In situations where immediate deletion or anonymization is not feasible (e.g., due to the storage of personal information in backup archives), we will securely store the data and segregate it from any additional processing until deletion becomes feasible.
We do not intentionally seek information from or promote our services to individuals under the age of 18. By utilizing the Services, you affirm that you are at least 18 years old or that you are the parent or legal guardian of a minor and consent to the minor's use of the Services. If we discover that personal information has been collected from users under 18 years of age, we will take reasonable steps to promptly remove such data from our records. If you become aware of any data we may have collected from individuals under the age of 18, please contact us via [email protected].
If we depend on your consent for processing your personal information, whether it is express or implied consent according to the relevant law, you have the right to withdraw your consent at any time. You can do so by reaching out to us using the provided contact details.
However, it's important to acknowledge that withdrawing your consent will not impact the lawfulness of the processing carried out before the withdrawal. Additionally, where permitted by applicable law, it will not affect the processing of your personal information based on lawful grounds other than consent.
For any inquiries or comments regarding your privacy rights, please feel free to email us at [email protected].
This privacy policy is subject to periodic updates. In the event of significant alterations to this privacy policy, we may notify you through prominent posting of the changes or by directly sending you a notification. We recommend checking this privacy policy regularly to stay informed about our means of afeguarding your information.
If you have questions or comments about this policy, you may email us at [email protected].
In accordance with the relevant laws in your country, you may possess the right to request access to, modification of, or deletion of the personal information we gather from you. If you wish to review, update, or delete your personal information, kindly complete and submit a data subject access request.